This is Russ from the Expo in Philly that was lucky enough to purchase #28. I want to send in a testimonial of how much I love my cue and the awesome customer support you provide. The cue is perfect, and my stoke is improving as well. My admiration of Joss Cues started when I watched Stephen looking at my son's Joss. Greg (my son) loves his Joss, and I can't imagine him shooting with anything else.
As Stephen was looking at it he proceeded to say “I made that” as he told Greg about the materials he used. I was already sure that I would only buy an American-made cue, but the look in Stephen’s eye as he inspected his work was the icing on the cake.
It is no wonder he has won the Cue maker of the year award, and I believe one day will (like his father) be inducted into the American and International Cuemakers Hall of Fame.
I LOVE MY JOSS CUE! Sincerely, Russ
Dan, I have owned many "High End"Pro Cues in my life.
But NONE COMPARE to the feel, balance, and QUALITY of my JOSS cue!
This is my second one in the past 26 years of my passion for the game. I can not wait until I am able to get a "Custom" one from JOSS That has a couple of special things done to it!
While I have used many cues, I have always wanted another JOSS, and now I know why;
it is not just great, it is American Made Greatness!!!
I feel like a kid every time I get a package that says Joss Cues on it!
I get so excited and put everything else on hold until I get the cues out of the fine leather cases they come in and admire them!
I can’t tell you enough what a pleasure it is to do business with you and your family!
I am not a pro billiards player by any means but the beauty of your cues and the click I hear when I shoot with them is amazing!
I still remember my first Joss Cue I purchased from a friend of mine when I was in my 20’s! It was the most well balanced best shooting cue I had ever held! Unfortunately, it was stolen out of my house by a roommate.
To be able to connect with the man and his family behind the #1 cue in the world and to be able to collect such a fine collection of Joss Cues is another one of God's Blessings to me!
I have had people tell me I was the luckiest man they have ever met, and I reply, “Luck has nothing to do with it, I am Blessed!”
Thank you for the passion that you put into your business, it truly shows!
It’s a great day! We received the cue this morning! It shipped safely and arrived intact.
You’ve made my husband a very happy man! Right now with no place open to shoot we will have to wait on his inaugural game. But we will be giving the best word of mouth advertising and telling our pool league players about our story. This cue is sure to generate interest as he is a local top ranked shooter in our area and in our league.
Thank you so much for being the most important part of our journey. And thank you for all the extra effort you’ve put in. It’s made all the difference in the world.
DAN, thank you for repairing my cue. Very nice job. Looks great! Thanks again.
When I got home the cue was indeed delivered.
I can tell you that I don’t remember the last time I received such great service form a company, it’s no wonder that your cues hit so well if the same care is given to making them as it is given to the customer experience.
If there is ever anything that I can do to help your company’s good name than I would be happy to. In the mean time I will tell everyone who will listen no only how beautiful a job was done with the cue but how great the service was as well.
I wish you the best and thanks again!
Ft. Smith, AR
Good morning Dan,
I want to thank you for my new cue.
The custom cue you made for me is just fantastic, and the compliments I received when I showed it to the players I shoot pool with was outstanding.
Again I want to thank you for my cue and the wonderful craftsmanship.
I received my 8" cue extension today, and it fits like a glove.
Thank you for taking the time to call me and help me with my order personally, I enjoyed our conversation.
When this is all over, I intend to purchase another Joss cue, I'd love to have you and your family sign it, but since I would be using it, it would ruin the signatures, lol.
Thank you again for another great product.
I hope to talk to you soon.
I must admit, I'm a little disappointed in the cue.
When shooting with the new cue, all of the balls didn't magically fall into the pockets. LOL
On a more serious note, the cue is beautiful. The stick has a very nice feel and shooting touch. I think I will enjoy the larger diameter shaft as I get used to it.
Having no clue about custom cues, I was surprised that the shaft was a much lighter, solid‑colored wood.
I assume that is standard, being a rookie.
It is still a very pretty cue.
Thank you very much for making it for me.
I received the cue on Saturday and have been playing with it every day.
I absolutely love it, the quality, the shaft, and the tip are perfect.
Thank you for taking the time to walk me through everything and all the advice.
It's obvious from talking to you and the quality of the cue that this is something that you love.
I will be telling everyone I play with how great my experience was.
I know you get a lot of emails, and it can be a burden, but I hope this one stands out.
Thank you very much for the wonderful work on my cue.
I just can't believe how new and spectacular it looks.
I played with my cue in bad condition for so long.
So long, in fact, that I forgot how eager I could feel about going and shooting pool, just from holding a beautifully crafted, clean, and polished cue.
I wish I could have afforded one of your custom cues, but I feel like this is the next best thing to getting a new stick.
This looks brand new after your re-wrap in a new color and a fantastic refinishing.
I'll keep this short, but I hope you know how much I appreciate the work you did.
Thank you very much,
I received my 10-02, as promised. IT IS BEAUTIFUL!!! and balanced and everything a Joss Cues has.
Thanks so much for everything.
I received my cue.
The clear-coat looks great. Love the color and the contrast to the shaft.
As far as looks go, it certainly exceeds my expectations.
I've only shot with it for an hour.
I'm 6'7," and this is my first extra-long cue. This one feels like I've got the weight behind me where it should be.
A lot more control.
I needed that, you were right. 60" is fine.
Feels like I've got an extra yard.
With the added control, I've lost a little english but I think I can get it back with a little practice. If not, I might go to a Kamui medium or soft.
Dan, you're a master, you did a great job.
I'm very pleased.
recommends Joss Cues: "cant thank Dan at Joss enough he did a wonderful job turning and resealing my shaft.
He answered all my questions and was happy to do it.
He got my shaft Thursday morning and at 1 pm he called confirmed my address and sent it back that afternoon.
I would recommend Joss very highly"
I wanted to tell you I got the cue today.
Spectacular job, thank you!
Frankly, the entire cue is beyond what I’d even hoped.
Unfortunately, I was only able to hit a few balls this morning before leaving for work but was able to tell in that short time that it hits just like a Joss cue always does, and there’s nothing better.
The longer length is perfect, and my hand is now on the wrap as I wanted. I love the simple yet elegant look, and it shouts quality.
BTW thanks for the extras, too. I wasn’t expecting them.