Joss Cues®, Testimonials

Ms. Amanda Janes
Joss Cues, Ltd
8749 Mylander Lane
Towson, MD 21286

Dear Ms. Janes:

          I would like to take this time to personally thank you for assisting me with my recent purchase of a Joss cue. The cue you assisted me with is my second Joss. I requested a cue with a maple stain and without any type of wrapping. You discussed with me the options that were available, and assisted me with my final choice. During the entire ordering process, you were very polite and extremely professional. I should add that you were also very patient with me, as I was anxious, checking several times on the progress of my cue.

          Upon receipt of my Joss, I was completely satisfied with the appearance. The finish was very smooth and highly polished. Upon playing with the cue, I realized again the unique and outstanding quality of a Joss cue. The cue was perfectly balanced, weighted according to my request, and has a smooth solid hit and stroke. I am very well pleased with my second Joss, and have recommended Joss cues to all of my friends.

          Amanda, thank you again for your time, patience, consideration, and understanding. You were a pleasure to deal with and to talk to.

                                                          Sincerely yours,
Gerard M S
Very Satisfied Joss Customer

Just wanted to send a “Thank You” for the beautiful cue. I wasn’t expecting it until Mid January and received it a week before Christmas! What a wonderful surprise! The computer doesn’t do it justice. I checked a number of cues before designing the Joss I finally decided on. I didn’t want a cue that anyone else was likely to have. I love the cue and would recommend your company to anyone.
Thanks again,
DB

Dear Sirs,
In my life I have made many decisions, some good and some bad. The choice to purchase a Joss pool cue is fast proving itself to be one of the best ever. The appearance and craftsmanship is both pleasing and flawless, and even match to how well the stick shoots. Of all the sticks that I tried, not one had a feel that even came close. I don’t know if its an increase in my confidence, or your craftsmanship, but every time I pick it up it feels better and I shoot better. An old friend once told me “give people just little more than they expect and they will come back to you every time” you have accomplished just that. I expected a good stick, I got one that far exceeds good. I will recommend you every chance I get.

Yours truly,
FE

Dan Janes
Joss Cues Ltd.
8749 Mylander Lane
Towson, MD 21204

Dear Dan

Congratulations! What an excellent job on a custom crafted cue being “One-of-a-kind”, especially being personally hand crafted by one of the well reknown creators in the game of Billiards. To have an international reputable name brand such s a Joss Cue certified authentically as Model #”Aton Special” is another reason for being so greatly gratifying.

Please share with your son, Stephen and rest of the staff of the Joss Cue Ltd. Company my utmost sincere appreciation for a job well done. Whenever I would call to inquire about the status of my cue, everyone was so pleasant and professional. They all would say how beautiful the cue is and I wholeheartedly agree. I am very pleased.

It appears you are a true artist in every form of the word. Each time I would examine your craftsmanship, I appreciate it more and more, as I am realizing all of the hours spent. All of the details are so precise. I am impress with your creativity of how you had the design so complexed and yet so conforming. I am truly amazed and so are all of my friends.

Another factor, which is just as significant, is the feeling and precision I am getting from the cue’s performance. It’s more than exactly what I was expecting, as I am executing a larger variation of shots. Furthermore, the grip of the cue is THINNER. The balance of the cue is all so perfect. Needless to say, I am so very pleased.
Thank you very much! EA, Jr.

Dear Dan Janes, Stephen and your wonderful staff-

Congratulations! You have completed a perfect mission. Accomplished is literally every single detail of my custom cue as desired.

My cue is considerably thinner than the normal standard size, making it extremely comfortable. Yet, you have not sacrificed anything to still maintain the stability and solidness. Every specification is so precise. The balance of the cue is exactly condusive to my needs. Both of the shafts are obviously made with careful attention to support a very rigid, stiff hit. The Birdseye-Maple pieces for the forearm and sleeve have been well selected. The 16 prongs (points) of Snakewood encased in Ebony are all done to perfection. They are aligned in perfect harmony with each other. Every prong (point) is precisely identical in length and width, which presents incomparable uniformity and consistency. The Snakewood points are very distinctive. The Grenadillo centerpiece is another facet that enhances the beauty of it all.

I had requested for a very basic custom cue, and you have done everything to satisfy me. As a matter of fact, you have exceeded my expectations by creating a flawless gem. It’s absolutely a masterful piece of art created personally by the best cue-maker in my opinion. Your craftsmanship is “Excellent”; a true characteristic of your Joss company.

I am very proud to have a masterpiece hand-made by a reknown legend. I am extremely pleased and happy with my one-of-a-kind Joss custom cue which I personally consider as “ULTIMAX”.

Thank you very much!
EA, Jr.
Honolulu, Hawaii

Dan

I just wanted to take a moment to THANK YOU for the work you did & the extra shaft. I certainly wasn't expecting that. The cue looks great, looks new and old at the same time. Classic is probably a better word. Also thanks for the brown bumper, the perfect touch. Your customer service is unmatched and one of the reasons I am such a fan of Joss Cues. So again Thank you.
Travis